How to Contact Us

The Aston Villa Store is operated under licence by Fanatics.
You can write to us at any time using the address below:

Aston Villa Store
c/o Fanatics
M24 1FD

Customer Services
Order Hotline
Returns and Refunds

Customer Services

Please feel free to call our Customer Service line, where you will be able to speak to a member of the Customer Services team about any query you may have.

+44 (0) 330 053 6010

Our team are currently available between:
Monday to Friday 8am - 8pm
Saturday and Sunday 9am - 4pm

Alternatively, you can send enquiries regarding your order or products via email to:
customer.services@shop.avfc.co.uk. We will endeavour to reply to your email within 24 working hours of receipt.

Order Hotline

If you prefer, you can place your order by phone. Please have your payment details ready.

+44 (0) 330 053 6010

Available between:
Monday to Friday 8am - 8pm
Saturday and Sunday 9am - 4pm

Click here to read about placing orders

Returns and Refunds

For returns and refunds please contact:

+44 (0) 330 053 6010

Aston Villa Store Returns
PO Box 210
M24 1YN
United Kingdom

Click here to read about our returns and refunds

Villa Park Stadium Store Opening Times

Our retail store at Villa Park is open at the following times. Come down and take a look at the latest product and show your support for the Club.

Opening Times:
Monday to Friday 10am - 5pm
Saturday 9am – 5pm
Sunday 10am - 4pm

Please note that times may differ around public holidays. Additionally, on matchdays the stadium store will close at kick off and re-open for an hour after the match.

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